The Technology Generation Gap
We’ve talked about how the all the latest technologies come together in the ultra responsive, ultra sleek Ultrabook to make, “everything else seem old-fashioned.” But one thing we haven’t discussed is something called “The Technology Generation Gap”.
If you’ve ever had a parent ask you how to twit, then you know exactly what we’re talking about.
What is the technology generation gap? It’s that moment in time when the parent, or grandparent, has trouble figuring out how to use with the next generations latest toys. It’s that moment in time when they turns to you and asks, “How does this thing work?”
To illustrate the point, here is an actual text “conversation” between one of our interns, age 23, and her Dad, age 58. Enjoy.
Dad: Why can’t I check my email on my computer? Is there something wrong with my computer?
Intern: The wireless is just prob down.
Dad: But my phone works.
Intern: Yeah but your phone is your phone. Your computer uses the wireless at home.
Dad: No my phone uses wireless at home
Intern: I know dad but it’s on a different network.
Dad: When are you coming home?
Dad: If you don’t have time, I can ask Johnny to fix the NVM.
Intern: No daddy!
Intern: Nevermind. I’m coming home to fix it tonight.
Dad: When you come home, you have a lot of things to fix. The printer is also broken.
Intern: No daddy. The printer is not broken. It’s wireless.
Dad: No, it’s on. The light is green.
Dad: No what?
Intern: The printer is not broken.
Dad: So is there something wrong with my phone then?
How savvy are your parents with the latest technology? Have you ever had to explain things more than once? What technologies give them the most problems? Are there any technologies or devices they work better than you?